How Many UK Small Businesses Have a Website (2026)
Around 1 in 5 UK small businesses still has no website.
22% (78% have one)
Around 1 in 5 UK small businesses still has no website.
Around 1 in 5 UK small businesses still has no website, which translates to roughly 22% of small businesses in the UK. For a UK local business owner, this statistic means that a significant number of their competitors may not have an online presence, providing an opportunity to gain an edge. Having a website can be a crucial factor in attracting new customers and increasing enquiries. A website acts as a central hub for a business, providing potential customers with essential information such as contact details, opening hours, and services offered.
In today's digital age, having a website is crucial for getting more enquiries. Many people use the internet to search for local businesses, and without a website, a business may not appear in search results. This can result in a significant loss of potential customers. According to the Office for National Statistics, approximately 90% of adults in the UK use the internet, with the majority using it to search for information on goods and services. UK small businesses with a website are more likely to be found by these potential customers, increasing their chances of receiving enquiries.
Small business website statistics UK show that having a website can have a significant impact on a business's success. To take advantage of this, small business owners can take several practical actions. Firstly, they can start by defining their target audience and the purpose of their website. This will help them create content that is relevant and useful to their potential customers. Secondly, they can choose a suitable domain name and web hosting service. This will provide them with a professional email address and a reliable website that is always available. Thirdly, they can create high-quality content, including text, images, and contact forms, to make it easy for customers to get in touch.
When considering whether to create a website, small business owners often ask themselves, do I need a website for my business. The answer is that having a website can be beneficial for most businesses, as it provides a central hub for information and a way for customers to get in touch. UK small businesses with a website are more likely to attract new customers and increase enquiries. To make the process of creating a website easier, small business owners can consider using a website builder or working with a web design agency. They can also start small, with a basic website, and add more features and content as their business grows.
In terms of the cost, creating a website can be more affordable than many small business owners think. The cost of building and maintaining a website can vary, but it is generally a worthwhile investment for UK small businesses. According to GOV.UK, having a website can help small businesses to grow and increase their revenue. By taking the first step and creating a website, small business owners can start to see the benefits for themselves.
DigiSurf Agency builds UK local-business websites from GBP 99, with hosting available from GBP 30 per month. Our websites are live in about a week, providing small business owners with a quick and easy way to establish an online presence. We focus on creating simple, effective websites that meet the needs of UK small businesses, helping them to attract new customers and increase enquiries.
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Frequently asked questions
Straight answers on the figure behind this page and what it means for a UK local business.
What is the figure behind 'How Many UK Small Businesses Have a Website'?
Around 1 in 5 UK small businesses still has no website. Commonly-cited estimates put it at 22% (78% have one). Always check the latest ONS and GOV.UK releases for the current number.
Why does this matter for a UK local business?
Most UK customers research online before contacting a local business. A fast, mobile-friendly website and a claimed Google Business Profile turn that research into enquiries.
How much does a UK small-business website cost?
DigiSurf Agency builds UK local-business websites from GBP 99, with hosting from GBP 30 a month, typically live in about a week.
DigiSurf Agency builds UK local-business websites from GBP 99, with hosting from GBP 30 a month. Live in about a week. See the full breakdown, or talk to a real UK team.
