Review Automation
Review management software that automatically requests 5★ reviews from happy customers. Boost your local Google rankings, build trust at scale, and generate inbound leads — reputation management on autopilot.
Built for real UK businesses
Every closed job. Every review.
The moment you mark a job complete, the engine fires. Customers get a friendly SMS. Reviews land on Google. Local rankings climb.
Job complete.
You mark a job complete in the CRM (or it triggers automatically from your booking system). The engine takes over from there.
SMS request.
Customer gets a friendly, on-brand SMS within minutes of completion — when satisfaction is highest. One tap to leave a Google review.
5★ routing.
Happy customers go straight to Google. Unhappy ones get routed to a private feedback channel — protecting your rating while you fix issues.
Local rankings climb.
More reviews + higher rating = better local Google rankings. More inbound leads from search and Maps. Compounding effect over time.
Reviews are free marketing.
Most businesses leave reviews to chance. Smart ones automate it. The compounding effect over six months is the difference between dominating local search and getting buried.
Climb the map.
More reviews + recency + 5★ rating drives top-3 Google Maps placement. Top-3 = 60%+ of local clicks.
Social proof.
91% of consumers read reviews before buying. Make sure they see hundreds of recent 5★ reviews when they land on your profile.
Leads come to you.
Higher rankings = inbound leads from people actively searching. The cheapest acquisition channel that exists.
Negative feedback contained.
Unhappy customers get routed privately. You fix the issue before it ever lands on Google. Public rating stays clean.
The trades, services & storefronts we grow.
High-intent local industries where every missed enquiry is lost revenue. If you depend on phone calls, bookings, quotes or walk-ins — this is built for you.
Words from people we've grown.
Real local-business owners. Real revenue. The receipts that came back from putting the engine to work.
"I cannot say enough good things about Jake and the team at DigiSurf. Communication is usually the biggest challenge with agencies, but they are the exception — responsive, transparent, and always kept us in the loop. They felt like an extension of our internal team rather than an outside vendor. If you want a smooth, professional experience where you feel heard and supported, look no further."

"I was incredibly impressed with Jake and Adam. The website was great, they were super professional, and they consistently made me feel like a priority. The whole experience was fabulous, I can't recommend them enough."

"Absolutely brilliant service from start to finish. They built us a professional website quickly and made the whole process easy and stress-free. Easy communication and good product — can't recommend enough."

"Working with DigiSurf on our website build was smooth and professional from start to finish. They delivered a clean, high-performing site on time and were responsive and collaborative throughout. Highly recommend them for any web project."

"UK based, fast turnaround time and excellent communication. Very happy with the website they built for me."

Why this stuff matters.
5 SEO wins for UK businesses building reviews.
Useful, actionable tips. Do them yourself, or have us bake them in by default — see Full pricing details.
Build trust signals into the hero
Accreditations (Gas Safe, NICEIC, GDC, MLA, NFRC etc.), real review snippets with first names, years in trade, public liability cover amount. A 5-second visitor decides whether you're real on the first paragraph.
Get NAP consistent across 15+ UK directories
Yell, Bing Places, Apple Business, Yelp UK, 192.com, Cylex, Thomson Local, FreeIndex, Scoot, Hotfrog, Trustpilot, Trade body listings. Identical name/address/phone formatting on every one — Google checks.
Wire automated review requests after every job
An automatic SMS 1 hour after job completion gets a 12-18% review rate. UK businesses with 100+ recent Google reviews land in the Map Pack — those with 5 don't.
Submit your sitemap to Google Search Console
Without GSC submission, Google takes weeks longer to find your pages. Verify your domain via DNS TXT, submit sitemap.xml, request indexing on key URLs. The single fastest SEO action you'll take this year.
Hit Core Web Vitals on mobile
PageSpeed Insights, mobile, throttled. Aim under 2.5s LCP, under 0.1 CLS, under 200ms INP. Compress every image to WebP, lazy-load below-the-fold, defer non-critical JS.
New Design your own site in about a minute. Our devs build the real thing from your design — and you only pay if you love it.
Review Questions, Answered Straight
How DigiSurf review collection works
- A review request goes out automatically after each job
- The link opens your Google profile directly
- One polite reminder if there is no reply
- New reviews show on your website as they arrive
- You are alerted to poor feedback before it is posted publicly
- Steady review flow supports local search rankings
- Included in the £30 a month
How do I get more Google reviews for my UK business?
Ask every customer, at the right moment, without having to remember. DigiSurf sends the request automatically after a job is done, links straight to your Google profile and nudges once if there is no reply. More reviews lift both trust and how you rank locally.
Does review management software help local SEO?
Yes — review volume, recency and replies all feed how Google ranks local businesses. DigiSurf collects reviews steadily rather than in bursts and surfaces them on your website too, so the same trust works on the people who are already on your page.
Build trust on autopilot.
Review automation is included in every DigiSurf Growth Engine deployment. Apply now to get the full stack.
Your draft's in the queue — we'll call you within one working day.

