DigiSurf CRM
From £99/ month
Manage leads in one place. Automate review requests and grow your Google reputation on autopilot.
Rated 5.0 from 15 reviews
DigiSurf CRM Software
AI-powered CRM software built for conversion. 4-second response across every channel. Multi-channel inbox. Pipeline that closes itself while you sleep.
Built for real UK businesses
· Why CRM matters
<60s
Local lead response · day or night
0
Conversion lift from fast replies
0
Of leads lost when you reply late
24/7
On while you're on the job
01 Inside the CRM
A pipeline that closes itself.
Built specifically for high-leverage businesses that can't afford to leak leads. Every conversation tracked. Every lead nurtured. Every closeable deal flagged.
/01 · AI Greeter
4-second response.
Every form submit, every DM, every WhatsApp message answered in under 4 seconds with a real, on-brand reply. Studies show this single metric drives a 391% conversion lift. We don't theorise it — we deliver it.
/02 · Multi-Channel Inbox
One inbox.
SMS, WhatsApp, email, social DMs — every conversation in one place. No tab-switching, no missed messages.
/03 · Long-Term Nurture
Sequences that convert later.
Automated re-engagement sequences run for weeks or months. "Not now" leads get pulled back in when they're ready to buy.
02 How it works
From kickoff to closing.
A five-stage build. Done-for-you. Live in days. Smarter every month as the AI learns your offer and your customers.
01
Discover.
We map your offer, your funnel, and the conversations your team has every day with leads. Identify what AI can handle and what humans should.
Days 1–2
02
Build.
We design the workflows, write the AI sequences, train the greeter on your brand voice. Multi-channel inbox configured: SMS, WhatsApp, email, social DMs.
Days 3–5
03
Integrate.
Wired into your paid ads, web forms, calendar, and any existing tools. No leads escape. No conversations get dropped.
Day 6
04
Launch.
4-second response goes live. Every inbound lead handled instantly, qualified, and booked into your calendar — 24/7.
Day 7
05
Optimize.
Weekly review of conversation logs, win/loss patterns, sequence performance. The AI gets smarter. Your close rate climbs.
Weekly
03 Why DigiSurf CRM
Built for closing.
/01 · Done-for-you
We install it.
You don't configure anything. We build the workflows, write the sequences, train the AI on your offer.
/02 · Wired into ads
Every lead captured.
Direct integration with your paid ads + web forms. No leads go missing. No leads go cold.
/03 · Pipeline scoring
Hot leads flagged.
The system scores every lead so your team focuses on closeable deals — not chasing time-wasters.
/04 · Always learning
Smarter every month.
The AI improves with every conversation. The longer you run it, the better it gets at closing your deals.
★ Built for local UK businesses
The trades, services & storefronts we grow.
High-intent local industries where every missed enquiry is lost revenue. If you depend on phone calls, bookings, quotes or walk-ins — this is built for you.
Plumbing & Heating
Boilers · Emergency callouts
Builders & Trades
Roofers · Extensions · Joiners
Dentists & Clinics
Private dental · Aesthetics
Salons & Beauty
Hair · Nails · Aesthetics
Gyms & Studios
PT · Pilates · CrossFit
Estate Agents
Sales · Lettings · Premium
Restaurants & Cafés
Bookings · Catering
Auto & Garages
MOT · Repairs · Detailing
★ The receipts · client voices
Words from people we've grown.
Real local-business owners. Real revenue. The receipts that came back from putting the engine to work.
5.0/5
★★★★★
15 verified Google reviews
★★★★★
"I cannot say enough good things about Jake and the team at DigiSurf. Communication is usually the biggest challenge with agencies, but they are the exception — responsive, transparent, and always kept us in the loop. They felt like an extension of our internal team rather than an outside vendor. If you want a smooth, professional experience where you feel heard and supported, look no further."
Cat Nolascoa month ago
★★★★★
"I was incredibly impressed with Jake and Adam. The website was great, they were super professional, and they consistently made me feel like a priority. The whole experience was fabulous, I can't recommend them enough."
Grace Coxa month ago
★★★★★
"Absolutely brilliant service from start to finish. They built us a professional website quickly and made the whole process easy and stress-free. Easy communication and good product — can't recommend enough."
Peter Bulmera month ago
★★★★★
"Working with DigiSurf on our website build was smooth and professional from start to finish. They delivered a clean, high-performing site on time and were responsive and collaborative throughout. Highly recommend them for any web project."
Danny Auto Carea month ago
★★★★★
"UK based, fast turnaround time and excellent communication. Very happy with the website they built for me."
Nathan Vianoa month ago
· The numbers
Why this stuff matters.
0
of mobile users abandon a site that takes longer than 3 seconds to load.
Source: Google / DoubleClick
✓
Adding LocalBusiness schema lifts ranking visibility by an average of 17%.
Source: Moz Local 2024
✓
UK consumers spend an average of 4 hours/day on mobile, vs 1.7 on desktop.
Source: Ofcom
▸ Practical tips
5 SEO wins for UK CRM buyers.
Useful, actionable tips. Do them yourself, or have us bake them in by default — see How much it costs.
1
Set up missed-call SMS text-back
Every missed call gets an instant SMS — 'sorry I missed you, what's the job?'. UK SMBs lose ~62% of inbound calls during work hours. This one tool recovers most.
2
Claim and fully optimise your Google Business Profile
Primary category, every service listed, 25+ photos with location metadata, weekly posts, 10+ seeded Q&A. The 5x organic-traffic lift between an active and dormant profile is the easiest local win.
3
Add JSON-LD schema to every page
LocalBusiness, Service, FAQPage, BreadcrumbList, Offer and HowTo schema unlock rich-result snippets in Google. Use Google's Rich Results Test to verify. Most UK SMB sites have none.
4
Build trust signals into the hero
Accreditations (Gas Safe, NICEIC, GDC, MLA, NFRC etc.), real review snippets with first names, years in trade, public liability cover amount. A 5-second visitor decides whether you're real on the first paragraph.
5
Get NAP consistent across 15+ UK directories
Yell, Bing Places, Apple Business, Yelp UK, 192.com, Cylex, Thomson Local, FreeIndex, Scoot, Hotfrog, Trustpilot, Trade body listings. Identical name/address/phone formatting on every one — Google checks.
£ Pricing
CRM & review automation on tap.
New Fancy having a crack at your own site? Tap through our builder — you design it, our devs build the real thing, you only pay if you love it.
Try the builder →
Free pre-build · Like it, you pay. Don't, you don't.
Straight Answers
CRM Questions, Answered Straight
What the DigiSurf CRM does
- Captures every call, form and message in one place
- Sends an instant reply so nobody waits on you
- Chases unanswered enquiries automatically
- Reminds you of follow-ups and quotes still open
- Shows which enquiries came from search, ads or social
- Works from your phone while you are on a job
- Included in the £30 a month, no separate subscription
What is the best CRM for a UK small business?
The one you will actually use. DigiSurf includes a CRM wired straight into your website, so every call, form and message lands in one place with reminders to follow up. No separate subscription and no setup project — it is part of the £30 a month.
Why do local businesses lose leads?
Usually to silence, not to price. An enquiry arrives while you are on a job, and by the evening the customer has called someone else. The DigiSurf CRM logs each lead the moment it lands and chases it automatically, so nobody waits on you to remember.
Ready
Stop losing leads.
Stop losing leads.
Start closing them.
The CRM is included free in every Growth Engine deployment. Apply now to get started.
★★★★★ 5.0 from 15 Google reviews · From £99/month · Live in days
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